Author
Jacob Downey
Demand generation at Bettermode. Writes about community as a growth channel, from the person running it.
All posts
CommunityHow to add a forum to your website in 2026 (embed or build)
There are two ways to get a forum onto your website: embed one into the site you already run, or create a forum website from scratch and let the community be the site. This guide covers both routes and every integration option in between.
CommunityOnline Community Engagement: Strategies for Success
No matter how technologically advanced we get, personal connection remains the bedrock of any community. That's why fostering community engagement has never been more important.
CommunityCircle.so Alternatives: 10 Powerful Community Platforms for Brands
Looking for alternatives to Circle.so? Check out our list of the 10 best alternatives, plus a breakdown of what makes each one unique.
CommunityThe 13 best online community platforms in 2026, compared on real pricing
A community platform is software that lets a business build, brand, and run an online space where customers or members can talk to each other, get help, and connect with the company itself. Discussion boards, Q&A, a knowledge base, events, and member profiles sit under one roof, tied into the tools you already run, like a CRM or support desk. People also call this community software, and the two terms mean the same thing.
CommunityCommunity Toolkit: A Practical Selection Guide for B2B SaaS
You decided to start a community for your company's customers. The big decision is made, and everyone is happy.
CommunityGuide to Customer Engagement Platforms: A Comprehensive Overview
Customer expectations are on the rise. Today's customers aren't impressed by good experiences—they expect first-rate experiences. If they don't get it from you, plenty of other brands are ready to reel them in.
CommunityOnline Community Manager: Role, Skills, and Resources
When you're responsible for building communities, it's easy to forget that you also need a community of your own. As an online community manager, relying on professional communities for connection, support, and growth is essential.
CommunityBeyond Facebook: 12 Alternatives to Facebook Groups Compared (Free and Paid)
Discover 12 compelling alternatives to Facebook Groups for building thriving online communities in 2026. This comprehensive guide compares key features, advantages, and limitations of top platforms, helping you make an informed decision. Learn which solution best aligns with your community goals, from engagement tools to customization options.
CommunityCustomer Engagement Plan: A Step-by-Step Guide for SaaS
Engagement is the cornerstone of lasting customer relationships, impacting everything from brand reputation to customer lifetime value. An effective customer engagement plan goes beyond attracting new customers—it focuses on fostering loyalty, driving satisfaction, and creating meaningful connections that keep customers coming back.
CommunityHiring a Community Manager for B2B SaaS: A Complete Guide
Recently one of our clients asked a pertinent question: "How do we go about hiring a community manager?"
Community10 Bettermode alternatives in 2026, compared
Circle, Discourse, Hivebrite and seven more, compared on price and fit, plus why Bettermode still leads for customer communities.
No CodeHow to Create a Social Media Platform: Step-by-Step Guide (2026)
The total number of social media users has reached 5.07 billion, meaning it has become overcrowded and difficult for users to form true connections with people. A potential way to bridge the gap between social networks' popularity and user experience and communities' coziness and intimacy is by creating your own social network website.
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Put community activity in your CRM
Bettermode syncs members and what they do in your community to the CRM, so sales and success can see who is engaged before the next call.