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Community activity, delivered to Slack

Connect a Slack channel to your whole community or to one space, and your admins and moderators see new posts, replies, flags, join requests and new members where the team already talks.

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Available on every plan

G2 Leader, Online Community Management G2 Fastest Implementation, Mid-Market, Online Community Management G2 Most Likely To Recommend, Mid-Market, Online Community Management

What arrives

Every event a moderator needs to see

Eight community events post to the channel you choose, as they happen.

  • Posts and replies

    Every new post and reply in the connected community or space, with a link back.

  • Moderation, as it happens

    Posts flagged for moderation and the approve or reject decisions on them, so the team sees the queue move.

  • Space access

    Requests to join a space and the approval or rejection that follows.

  • New members and invitations

    Each new member joining the site and each invitation sent, so growth is visible day to day.

Put it to work

Route the right activity to the right channel

One channel per space, one for the whole community or both. Each connection is its own line.

  • A channel per space

    Point the Support space at your support channel and the Beta space at the product team. Nobody wades through the rest.

  • Several communities, one workspace

    Connect more than one Bettermode community to the same Slack workspace, each to its own channel.

  • Respond faster

    The team sees a flagged post or a join request without keeping a tab open, and follows the link to act in the community.

  • Discuss where the team already is

    Community issues get talked through in the channel where they landed, next to everything else the team handles.

Setup

Connect to Slack, pick a channel

Install the Slack app, connect your workspace and choose a channel. Add more connections any time.

  • Install and connect

    Add the Slack app from your app library and click Connect to Slack.

  • Choose the scope

    Select the space to send from, or leave it blank to send everything from the whole site.

  • Pick the channel

    Log in to Slack, select your workspace, choose the channel and click Allow. Edit or remove the connection later from the same tab.

Good to knowNotifications are one way today. Acting on a post from Slack and choosing which event types post are on the roadmap, not in the app yet.

More integrations

Part of a connected stack

What the Slack integration powers

The jobs this connection feeds

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