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  1. Product
  2. Analytics and attribution

Prove the community is working

Dashboards for the day to day, and attribution that ties member activity to pipeline, retention and the numbers your CFO reads.

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G2 Leader, Online Community Management G2 Fastest Implementation, Mid-Market, Online Community Management G2 Most Likely To Recommend, Mid-Market, Online Community Management

Analytics

The health of the community, at a glance

Activity, growth and content performance without exporting a thing.

  • Engagement out of the box

    Posts, replies, reactions and active members, by space and by time period.

  • Member level insight

    See who contributes, who lurks and who has gone quiet, before it becomes churn.

  • Content performance

    Which posts, articles and events pull people in, and which spaces carry the load.

  • Export anywhere

    Every view exports, and the API serves raw activity for your own warehouse.

Attribution

From member activity to revenue

Send community signals to the tools where revenue decisions happen.

  • CRM sync

    Member profiles and activity land on contacts in your CRM, where sales can actually see them.

  • Community qualified leads

    High intent behavior, like plan questions and migration threads, becomes a signal your funnel can act on.

  • Full funnel visibility

    Tie first touch in the community to signup, expansion and renewal in your analytics stack.

  • Events to your warehouse

    Webhooks and integrations stream activity wherever your data team wants it.

What you can measure

Numbers that leave the dashboard

The point of community analytics is a number someone outside the community team cares about.

  • Pipeline influence

    Coming soon

    Deals where the buyer touched the community before or during the cycle.

    Influenced pipeline On the roadmap with Salesforce

  • Community qualified leads

    Members whose activity crossed the intent threshold you set.

    CQLs this quarter 138

  • Retention lift

    Renewal rates of active members against the base tell the retention story.

    Renewal lift for active members 12 pts

IllustrativeExample values. The real numbers come from your own stack.

The rest of what ships with it

Everything analytics runs on

  • Space dashboards

    Every space has its own numbers.

  • Google Analytics

    Your GA property sees every community page.

  • HubSpot sync

    Activity written to contact properties.

  • Webhooks

    Every event, streamed in real time.

  • CSV export

    Any view, out in one click.

“The quarterly review used to be screenshots and vibes. Now it’s real engagement numbers, straight from the dashboard.”
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The jobs this surface feeds

What analytics powers

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