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  1. Product
  2. Automations

Community ops on rails

Triggers, actions and integrations that handle the repetitive work, so a team of two runs like a team of ten.

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G2 Leader, Online Community Management G2 Fastest Implementation, Mid-Market, Online Community Management G2 Most Likely To Recommend, Mid-Market, Online Community Management

Automations

Build the workflow, skip the busywork

The moments that make a community feel attended to, handled automatically.

  • Welcome journeys

    Greet new members, add them to the right spaces and point them at their first action.

  • Lifecycle nudges

    Quiet members get a reason to return. Active ones get recognized.

  • Content housekeeping

    Close, tag and move content by rule instead of by hand.

  • Member management by rule

    Grant badges, roles and access when members hit the milestones you define.

Integrations

Plays well with your stack

Community events in, actions out. Your tools stay in sync without glue code.

  • Zapier and 8,000 apps

    Every trigger and action, available in the tools you already automate with.

  • CRM in sync

    Membership and activity update your CRM contacts automatically.

  • Slack where the team lives

    New posts, flags and milestones land in the channel that should see them.

  • Webhooks and API

    Every event is a webhook. Build anything the no code layer doesn’t cover.

What you can measure

Know the robots are earning their keep

Every workflow logs its runs, so the time saved is visible instead of assumed.

  • Volume

    Runs per month show how much work moved off your plate.

    Automation runs this month 8,412

  • Coverage

    Live workflows across onboarding, engagement and housekeeping.

    Active workflows 24

  • Onboarding

    New members welcomed and routed without a human touch.

    Members onboarded hands free 312

IllustrativeExample values. The real numbers come from your own stack.

The rest of what ships with it

Everything automations run on

  • Trigger library

    Member, post, event and moderation triggers.

  • Conditions and filters

    Run only when the rule matches.

  • Multi step actions

    Chain actions in one workflow.

  • Slack alerts

    Route anything to a channel.

  • API and webhooks

    Full programmatic control.

“Every new member gets a welcome, the right spaces, and a check in two weeks later. Nobody on my team does any of it by hand.”
MarcusCommunity leadDraft

The jobs this surface feeds

What automations power

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