BILL: a community that belongs to its customers

Retention and expansion

Built for the people already using BILL

BILL’s community is a customer community by name and by design. There’s no public sign-up page and nothing to browse from outside: every address leads to a sign-in screen, where members can use an email and password or log in with BILL.

That second button matters. A customer can come in with the BILL login they already use for the product instead of making yet another account, and more than 22,000 members have joined.

Brand and belonging

Customers talking to customers

The community’s own invitation is short: join to start sharing and connecting with like-minded people. It’s a room where BILL customers meet each other, under BILL’s name and on BILL’s own domain.