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Discussions worth coming back to

Give members a place to ask, answer and build on each other. Rich threads on your own domain, with moderation that keeps every space healthy as you grow.

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Discussions

Built for real conversations

Everything members expect from a modern community thread, on your domain instead of someone else’s feed.

  • A composer members actually use

    Rich text, images, video, embeds and polls. Drafts keep themselves safe, and posting works just as well from a phone.

  • Threads that stay readable

    Replies stay attached to what they answer, so long conversations stay scannable and the best answers don’t get buried.

  • Reactions and mentions

    Reaction sets you configure to match your community’s tone. Mentions pull the right person into the thread with one keystroke.

  • Feeds tuned to each member

    A personalized home feed, per space feeds and email digests keep members current without living on the site.

Moderation

Healthy at any scale

The tools that keep a busy community civil, on topic and safe, without a full time queue.

  • One queue for everything flagged

    Member reports, keyword matches and spam signals land in a single moderation view with one click keep, hide or remove.

  • Rules that catch it first

    Blocked keywords and per space post approval stop the obvious problems before anyone sees them.

  • Roles with real boundaries

    Admins, moderators and space level permissions decide exactly who can post, reply and moderate where.

  • A record you can stand behind

    Moderation actions are logged, so decisions stay reviewable and consistent as the team grows.

Toggy · Moderate agent

An agent working the queue with you

Toggy Moderate watches new posts around the clock. It flags spam and off topic content, applies the guidelines you set and leaves the judgment calls to you.

What you can measure

Know the conversations are working

Discussion activity rolls up into the same analytics as the rest of your community.

  • Participation

    Posts, replies and reactions per member show whether conversation is spreading past the same ten voices.

    Example: 1,284 posts this month.

  • Responsiveness

    Time to first reply is the number members feel. Watch it hold as volume grows.

    Example: 38 minute median time to first reply.

  • Health

    Flagged content and resolution time tell you moderation is keeping up before members tell you it isn’t.

    Example: 97 percent of flags resolved the same day.

IllustrativeExample values. The real numbers come from your own stack.

The rest of what ships with it

Everything discussions run on

  • Notifications and digests

    In app and email. Members choose the cadence.

  • SEO ready

    Public discussions are indexed pages on your own domain, working long after they’re posted.

  • Private and invite only spaces

    Public, private or hidden. Each space sets its own access.

  • Pinned and featured posts

    Anchor announcements and keep the best answers at the top of any space.

  • API and webhooks

    Every post, reply and moderation event is available to the rest of your stack.

“We moved our forum, our feature requests, and our AMAs into one space. The conversations got better and the moderation load went down.”
MayaCommunity leadDraft

Solutions

What discussions power

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