Bettermode community platform pricing

Pick the plan that’s right for you.

Bettermode is a community platform with three plans: Starter costs US$199 a month, or US$149 a month on annual billing; Growth costs US$1,750 a month, or US$1,500 a month on annual billing; Premium is priced on request. You can try Starter or Growth free for 14 days without a credit card.

Save up to 25%

Plans and prices

Starter

$149/month

$1,788/year, billed yearly

Launch a branded community you own, instead of another Slack or Discord group.

Set up self-serve in minutes

Start 14-day trial

No credit card required

Includes

  • Core apps: Q&A, Discussion, Events, Polls
  • Custom domainHost the community on your own domain, for example community.yoursite.com.
  • Remove “Powered by Bettermode”Remove Bettermode branding from the community footer.
  • API access (limited)GraphQL API access with lower request limits than Growth.
  • Private messaging and chat
  • Social login
  • Basic analytics
  • Chat and email support
  • Up to 10,000 members
  • Up to 5 collaborators

Integrations

  • Slack
  • Discord
  • Mailchimp

Growth

$1,500/month

$18,000/year, billed yearly

For teams scaling an established community, with AI search and deeper integrations.

Hands-on onboarding with our team

Start 14-day trial

No credit card required

Includes everything in Starter, plus:

  • Ask AI and federated searchAn AI answer bot that replies from your community content, plus one search box spanning your community and connected sources like your docs site.
  • API, webhooks and sandbox environmentFull GraphQL API access, event webhooks into your own systems and a separate sandbox community for testing before changes reach production.
  • Sender email customizationNotification emails are sent from your own domain instead of ours.
  • Activity logA feed of member activity across the community. The audit log is the admin equivalent.
  • OAuth2 and JWTStandards based single sign-on against your own identity provider, plus true JWT sign-on where your own application issues the token so members arrive already signed in.
  • Up to 25,000 members
  • Up to 10 collaborators

Integrations

  • Slack
  • Discord
  • Mailchimp
  • Google Tag Manager
  • Custom code snippet
  • Usercentrics
  • OneTrust
  • Fullstory
  • Hotjar
  • Amplitude
  • Mixpanel
  • HubSpot
  • Zendesk
  • Intercom
  • Jira
  • Salesforce

Premium

Contact for pricing

Full design control, custom content models and enterprise-grade security.

Dedicated customer success manager

Talk to sales

Custom invoicing, purchase orders and net terms

Includes everything in Growth, plus:

  • Advanced Design StudioThe visual builder for your community's look and layout, with full CSS control, custom blocks and reusable layout templates on top of the standard theme editor.
  • Custom CMSModel your own content types with custom fields, then publish and organize them inside the community the way you would in a headless CMS.
  • SOC 2 report and SAMLOur SOC 2 Type II report for your security review (the platform itself is SOC 2 Type II compliant on every plan), plus SAML single sign-on for admins and moderators.
  • 99.9% uptime SLAA 99.9% uptime commitment in your Premium agreement. Live status and incident history are public at status.bettermode.com.
  • Audit log (90 days)Keeps 90 days of admin and member activity, so you can see who changed what and when.
  • Security and legal reviewOur security and legal teams work through your questionnaires, DPA and procurement review.
  • 100,000+ members
  • 20+ collaborators

Integrations

  • Slack
  • Discord
  • Mailchimp
  • Google Tag Manager
  • Custom code snippet
  • Usercentrics
  • OneTrust
  • Fullstory
  • Hotjar
  • Amplitude
  • Mixpanel
  • HubSpot
  • Zendesk
  • Intercom
  • Jira
  • Salesforce

Compare plans

Bettermode plans compared: usage limits, features, sign-in options, support and integrations on Starter, Growth and Premium

Starter

$149/m$1,788/y

Start trial

Growth

$1,500/m$18,000/y

Start trial

Premium

Custom pricing

Talk to sales

Usage

MembersUp to 10,000Up to 25,000100,000+
CollaboratorsTeam members with admin or moderator access. Regular community members aren’t counted.Admins and moderators51020+

Features

Member profile and directoryIncludedIncludedIncluded
Private spacesIncludedIncludedIncluded
Q&AIncludedIncludedIncluded
DiscussionIncludedIncludedIncluded
EventsIncludedIncludedIncluded
PollsIncludedIncludedIncluded
Private messaging and chatIncludedIncludedIncluded
Group chatIncludedIncludedIncluded
Theme customizationChange colors, fonts, spacing and page structure without writing code.IncludedIncludedIncluded
CMS (content management system)Model your own content types with custom fields, then publish and organize them inside the community the way you would in a headless CMS.Not includedNot includedIncluded
Design StudioThe visual builder for your community's look and layout. Standard covers themes, colors, fonts and block arrangement. Advanced adds full CSS control, custom blocks and reusable layout templates.StandardStandardAdvanced
In-app notificationsIncludedIncludedIncluded
Email notificationsIncludedIncludedIncluded
Email digestIncludedIncludedIncluded
Translation localeServe the interface and your content in more than one language.IncludedIncludedIncluded
Custom profile fieldsIncludedIncludedIncluded
ModerationIncludedIncludedIncluded
AI spam detectorAutomatically flags and holds likely spam posts before members see them.IncludedIncludedIncluded
AnalyticsIncludedIncludedIncluded
SearchIncludedIncludedIncluded
Ask AIAn AI answer bot that replies using your community content and connected knowledge sources.Not includedIncludedIncluded
Federated searchOne search box that returns results from your community plus connected sources like your docs site or help center.Not includedIncludedIncluded
Search engine optimizationIncludedIncludedIncluded
Custom domainHost the community on your own domain, for example community.yoursite.com.IncludedIncludedIncluded
Data residencyChoose whether your community’s data is stored in the United States or in Germany for the EU.US / EUUS / EUUS / EU
Remove “Powered by Bettermode”Remove Bettermode branding from the community footer.IncludedIncludedIncluded
Sender email customizationNotification emails are sent from your own domain instead of ours.Not includedIncludedIncluded
API and webhooksFull GraphQL API access, event webhooks into your own systems and a separate sandbox community for testing before changes reach production.LimitedIncludedIncluded
MCP (AI connector)Limited to 10/dayUnlimitedUnlimited
Sandbox environmentA separate copy of your community for testing changes, integrations and migrations before they reach production.Not includedIncludedIncluded
Audit logKeeps 90 days of admin and member activity, so you can see who changed what and when.Not includedNot includedIncluded
Subfolder URLServe the community as a path on your main site (yoursite.com/community) instead of a subdomain, so search authority stays on one domain.Not includedNot includedIncluded

Login and single sign-on

Bettermode loginIncludedIncludedIncluded
Social loginGoogle, Facebook, LinkedIn, Discord, SlackIncludedIncludedIncluded
OAuth2Standards based single sign-on against your own identity provider, so members sign in with the accounts they already have.Auth0, WordPress, Okta, custom and moreNot includedIncludedIncluded
JWTTrue JWT single sign-on. Your own application issues the token, so members arrive already signed in and never meet a second login screen.Not includedIncludedIncluded
SAMLAdmins and moderators sign in through your company’s identity provider.For admins and moderatorsNot includedNot includedIncluded

Support

CommunityIncludedIncludedIncluded
Chat and email supportIncludedIncludedIncluded
Onboarding supportA guided launch with our team covering setup, structure and your first weeks live.Not includedIncludedIncluded
Migration supportOur team helps move members, posts and categories across from your current platform.Not includedAdd-onAdd-on
Customer success managerA named contact who owns your account, runs reviews and coordinates our team on your behalf.Not includedNot includedIncluded
99.9% uptime SLAA 99.9% uptime commitment in your Premium agreement. Live status and incident history are public at status.bettermode.com.Not includedNot includedIncluded
Custom billingInvoicing, purchase orders and net payment terms rather than card payment only.Not includedNot includedIncluded
Security and legal reviewOur security and legal teams work through your questionnaires, DPA and procurement review.Not includedNot includedIncluded

Integrations

SlackIncludedIncludedIncluded
DiscordIncludedIncludedIncluded
MailchimpIncludedIncludedIncluded
Google Tag ManagerNot includedIncludedIncluded
Custom code snippetNot includedIncludedIncluded
UsercentricsNot includedIncludedIncluded
OneTrustNot includedIncludedIncluded
FullstoryNot includedIncludedIncluded
HotjarNot includedIncludedIncluded
AmplitudeNot includedIncludedIncluded
MixpanelNot includedIncludedIncluded
HubSpotNot includedIncludedIncluded
ZendeskNot includedIncludedIncluded
IntercomNot includedIncludedIncluded
JiraNot includedIncludedIncluded
SalesforceNot includedIncludedIncluded

Pricing questions

Quick answers on prices, billing, trials, security and how the plans differ.

How much does Bettermode cost?

Starter is US$199 a month billed monthly (US$2,388 a year) or US$149 a month billed annually (US$1,788 a year). Growth is US$1,750 a month billed monthly (US$21,000 a year) or US$1,500 a month billed annually (US$18,000 a year). Premium is priced for your community, so talk to sales for a quote.

How much do I save with annual billing?

Annual billing takes Starter from US$199 to US$149 a month, a 25% saving, and Growth from US$1,750 to US$1,500 a month, about 14%. Annual plans are billed once a year.

What is Bettermode?

Bettermode is an all-in-one community platform: discussion forums, events, knowledge base and member analytics on your own domain. Marketing teams use it to turn customer conversations into search visibility, advocacy and pipeline.

How does a community generate pipeline?

Buyers show intent in the community before they ever fill in a form. They compare plans, ask migration questions and read the threads your customers wrote. Bettermode syncs that activity to HubSpot or Salesforce, so your team sees it on the contact record and can follow up while it’s warm.

How long does it take to launch a community on Bettermode?

You can set up a community yourself in minutes. If you’d rather have help, our team runs a guided launch that covers setup, structure and your first weeks live.

Can we migrate from Discourse, Gainsight, Circle or Khoros?

Yes. Our team moves your members, posts and categories across from your current platform and guides the process end to end, so you switch over with minimal downtime.

Does Bettermode integrate with HubSpot and Salesforce?

Yes, natively, on Growth and Premium. Member activity lands on the contact record in your CRM, and Bettermode also connects to Intercom, Zendesk, Slack and the analytics tools you already use. For custom workflows there’s a GraphQL API and webhooks.

What security and compliance standards does Bettermode meet?

Bettermode is SOC 2 Type II compliant and GDPR and CCPA compliant on every plan. Every plan also gets data residency in the US or Germany and 256-bit encryption at rest and in transit. JWT and OAuth2 single sign-on come with Growth and Premium, and Premium adds SAML for admins and moderators, a 90-day audit log, a 99.9% uptime SLA and the SOC 2 report.

Is there a free trial?

Yes. You can try Starter or Growth free for 14 days without a credit card. If you’d rather see Bettermode against your own use case first, book a demo with our team.

Trusted by customers, rated on G2

Marlee Margolin

“Bettermode’s automated reputation system, robust content organization features, and balanced communication capabilities helped us drive engagement with a personalized approach.”

Marlee Margolin, CSR Activation Manager, IBM

Your community has a better mode.

  • Lenovo
  • Bosch
  • Logitech
  • Ancestry
  • G2 Leader, Summer 2026
  • G2 Easiest To Use, Mid-Market, Summer 2026
  • G2 High Performer, Enterprise, Summer 2026
  • G2 Best Support, Enterprise, Summer 2026
  • G2 Fastest Implementation, Mid-Market, Summer 2026
  • G2 Users Most Likely To Recommend, Mid-Market, Summer 2026

A category leader on G2, voted by the people who use Bettermode.

94%

of B2B buyers used an LLM during their most recent software purchase.

Source: 6sense, 2025

Enterprise and security

What security, legal and procurement teams check before they sign, and the plan that includes each one.

SAML single sign-onAvailable on Premium
Admins and moderators sign in through your company’s identity provider over SAML, so staff use the accounts your IT team already manages. Members sign in with social login, OAuth2 or JWT.
Data residencyAvailable on Every plan
Choose whether your community’s data is stored in the United States or in Germany for the EU. Bettermode is hosted on Amazon Web Services.
SOC 2 Type IIAvailable on Every plan
The whole platform is SOC 2 Type II compliant on every plan, covering security, availability, processing integrity, confidentiality and privacy. Premium customers can request the report from Sales for a vendor review.
GDPR and CCPAAvailable on Every plan
Bettermode is GDPR and CCPA compliant, and its data processing agreement also covers UK GDPR and PIPEDA, with EU standard contractual clauses. A cookie consent manager is built in, and OneTrust and Usercentrics connect on Growth and Premium.
Uptime SLAAvailable on Premium
Premium includes a 99.9% uptime SLA. Anyone can check live status and incident history for North America and Europe at status.bettermode.com.
Secure site embeddingAvailable on Every plan
Admins list the domains allowed to embed the community, so no other site can frame it, which protects members from clickjacking. Admins can also add custom security headers to harden the browser against common attacks.
Data encryptionAvailable on Every plan
Member data is protected with 256-bit encryption at rest and in transit, and every custom domain is served over SSL.
JWTAvailable on Growth and Premium
Your own application signs a token for a member who’s already logged in to your product, and Bettermode signs them in with it, so there’s no second login. OAuth2 single sign-on comes with the same plans.
  • IBM
  • Lenovo
  • Mercedes-Benz
  • Logitech