Free guide

The member onboarding playbook

The templates, scripts and scorecards behind a member’s first 30 days. Design the first session around one action, then run the month like a funnel.

Cover of the Bettermode member onboarding playbook

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What’s inside

From first click to habit

Six chapters, from the first session to the operator calendar.

  1. The first session

    An activation checklist you can run this week: remove signup friction, one start-here space, one tiny first action.

  2. The first-week emails

    Four short sends written out in full, subjects and bodies. The fourth only fires if the member hasn’t acted.

  3. Prompts and programs

    Six intro-thread prompts that get replies, a welcome-space outline and a buddy program.

  4. Check-ins at 30, 60 and 90

    The exact questions to ask at each checkpoint, and what to change based on the answers.

  5. Measure it like a funnel

    Define your activation list, pick defensible thresholds and run the weekly scorecard: joined, activated, returned, habituated.

  6. The operator calendar

    What your team does day by day for the first month, sized for one owner spending about an hour a day.

Common questions

Something we missed? Ask in a demo.

Are the guides free?

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Who wrote them?

Our GTM team, from running Bettermode’s own community: the public Wishlist board, the events space and the answer surface at bettermode.com/hub. The examples are things we’ve done or measured.

Ready when you are

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