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CommunityHow Bettermode Notification Tools Boost Member Retention
What type of notifications can I send to community members with Bettermode Platform?
CommunityHow to grow an online community: the complete playbook
A practitioner's playbook for growing an online community: the types, the real examples worth copying, the growth flywheel, and how to measure what actually matters.
Community9 types of online communities, with real examples of each
The main types of online communities are support communities, brand and customer communities, communities of practice, learning communities, communities of interest, membership communities, communities of action, local communities, and communities of circumstance. What separates them isn't the software they run on. It's why members show up: to get help, to get better at something, to share a passion, to get something done, or to find people in the same situation.
CommunityHow to Build Brand Loyalty Through Community Experiences
Brand loyalty is no longer about offering quality products or services—it's about creating meaningful, lasting connections with your customers. One of the most powerful ways to foster these connections is by offering exclusive community experiences.
CommunityIntentional Community Member Onboarding: Expert Strategies
In community management, the proverb "first impressions last" rings true. Onboarding plays a critical role in shaping a member's journey, perception, and ongoing interaction within a community. Effective onboarding ranges from traditional welcoming tactics to a multifaceted strategy encompassing education, engagement, and sustained support.
CommunityFrom Seed to Thriving Ecosystem: Mastering Organic Community Growth
The one common question both small and large companies have asked us when conceptualizing a community is how exactly to build one. Smaller businesses are more keen on building the online community in an organic manner. However, we see that when companies want to initiate discussions by targeting their audience, they are perplexed about the starting point and keeping up with the momentum.
CommunityHow to Strengthen Customer Relationships with Brand-Led Communities
We've probably all complained about how the online world has affected our communities. However, technology has fostered more wide-reaching and sometimes more meaningful kinds of community than ever before.
CommunitySocial Login: Leveraging Easy Access for Enhanced User Onboarding
Imagine you're trying to join a new website, but you have to fill out a long form with lots of information. What if you could join with just one click using your favorite social media account?
CommunityThe 8 best Vanilla Forums alternatives in 2026 (and how to pick by migration path)
Vanilla Forums has been part of Higher Logic since 2021, and if you're running on it today, the search for Vanilla Forums alternatives usually starts with one of three sentences: our contract is coming up, the roadmap is moving somewhere we aren't, or we've outgrown a standalone forum and want the community wired into the rest of the business. All three are good reasons to look, and the market has moved a lot since most Vanilla instances were set up.
CommunityElevating Business Relationships: Mastering B2B Online Community Platform Building
Are you a B2B company looking for a channel to engage customers and transform that engagement into measurable growth? A branded customer community is your answer. An online community is powerful because it integrates across the customer lifecycle and connects multiple departments—marketing, customer success, support, and product.
CommunityThe Anatomy of Successful Community Portals: Practices and Platforms Unveiled
While digital adoption accelerated during the pandemic, it has led to a much stronger culture towards online communities.
CommunityOnboarding Members to Your Online Community: Best Practices and Step-by-Step Guide
Onboarding new members is crucial for building an active, engaged online community. A thoughtful onboarding process sets the tone, influencing how members interact, understand your brand, and contribute on an ongoing basis.
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Put community activity in your CRM
Bettermode syncs members and what they do in your community to the CRM, so sales and success can see who is engaged before the next call.