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Community
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CommunityGuide to Customer Engagement Platforms: A Comprehensive Overview
Customer expectations are on the rise. Today's customers aren't impressed by good experiences—they expect first-rate experiences. If they don't get it from you, plenty of other brands are ready to reel them in.
CommunityOnline Community Manager: Role, Skills, and Resources
When you're responsible for building communities, it's easy to forget that you also need a community of your own. As an online community manager, relying on professional communities for connection, support, and growth is essential.
CommunityBeyond Facebook: 12 Alternatives to Facebook Groups Compared (Free and Paid)
Facebook groups used to be the go-to option for building online communities, but times have changed. While it's true that the platform has an impressive user base, many of those users are no longer as engaged as they used to be in the golden times of Facebook.
CommunityCustomer Engagement Plan: A Step-by-Step Guide for SaaS
Engagement is the cornerstone of lasting customer relationships, impacting everything from brand reputation to customer lifetime value. An effective customer engagement plan goes beyond attracting new customers—it focuses on fostering loyalty, driving satisfaction, and creating meaningful connections that keep customers coming back.
CommunityHiring a Community Manager for B2B SaaS: A Complete Guide
Recently one of our clients asked a pertinent question: "How do we go about hiring a community manager?"
Community10 Bettermode alternatives in 2026, compared
Circle, Discourse, Hivebrite and seven more, compared on price and fit, plus why Bettermode still leads for customer communities.
CommunityCustomer community: what it is and how B2B SaaS teams build one
A customer community is an online space where your customers help each other, talk to your team and tell you what to build next. For a B2B SaaS company it's one of the few channels that does work for support, product, customer success and marketing at the same time, because one good thread can answer a ticket, surface a feature request and turn the person who answered it into a future reference.
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Put community activity in your CRM
Bettermode syncs members and what they do in your community to the CRM, so sales and success can see who is engaged before the next call.