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Illustration of a megaphone with member messages, for the post: Scale Content Marketing with Community: A Strategy for GrowthCommunity

Scale Content Marketing with Community: A Strategy for Growth

Scaling content marketing is a sizeable program to take on, especially if you want to generate business results. However, one efficient and effective way to scale up is by utilizing your customer community for content creation.

Community

Scaling Your SaaS Community: Unleashing the Power of Network Effects

The network effect is the ultimate marketing strategy. For a SaaS business, cultivating a network effect increases customer satisfaction and retention strengthens customer loyalty and creates a viral loop, a revolving door of customers. But how do you develop a network effect for your SaaS business, particularly within your online community?

Illustration of a bar chart trending up, for the post: Community ROI and KPIs: how to measure a customer community and prove its valueCommunity

Community ROI and KPIs: how to measure a customer community and prove its value

To measure the ROI of a customer community, add up three kinds of value it creates (support tickets it resolves, pipeline it sources, and revenue it helps you keep or expand), subtract what the community costs to run, and divide by that cost. Agree each definition with finance first, credit only the gap you can show against non-members, and report it quarterly.

Illustration of two options side by side, one checked, for the post: Connecting Teams and Customers: Messaging Apps vs Community Software ShowdownCommunity

Connecting Teams and Customers: Messaging Apps vs Community Software Showdown

"Messaging app or community platform?" — this is a raging debate that community builders are grappling with. Just have a look at the following thread on IndieHackers:

Illustration of a branded community website, for the post: White Label Community Platform: Build Your Brand’s Own Social SpaceCommunity

White Label Community Platform: Build Your Brand’s Own Social Space

Imagine having an online space where your brand can shine, your audience can connect and you don't have to start from scratch to make it happen. That's the magic of a white label community platform.

Illustration of a community with spaces in the sidebar, for the post: How to Monetize Your Online Community: 7 Revenue StrategiesCommunity

How to Monetize Your Online Community: 7 Revenue Strategies

The rise of digital adoption has fueled the growth of online communities. More brands are building communities for their business, and the question for most is: how can they monetize successfully?

Illustration of members and an onboarding checklist, for the post: How to onboard community members: the first action, then the first 30 daysCommunity

How to onboard community members: the first action, then the first 30 days

Most onboarding advice reads like event planning. Send a welcome email, pin an intro thread, give people a tour. All fine, none of it the point. Onboarding has one job: get a new member to do something that matters to them before they close the tab. Everything else is staging for that moment.

Illustration of a branded community website, for the post: How to add a forum to your website in 2026 (embed or build)Community

How to add a forum to your website in 2026 (embed or build)

There are two ways to get a forum onto your website: embed one into the site you already run, or create a forum website from scratch and let the community be the site. This guide covers both routes and every integration option in between.

Illustration of a member leaderboard, for the post: Online Community Engagement: Strategies for SuccessCommunity

Online Community Engagement: Strategies for Success

No matter how technologically advanced we get, personal connection remains the bedrock of any community. That's why fostering community engagement has never been more important.

Community

Circle.so Alternatives: 10 Powerful Community Platforms for Brands

Looking for alternatives to Circle.so? Check out our list of the 10 best alternatives, plus a breakdown of what makes each one unique.

Illustration of a community with spaces in the sidebar, for the post: The 13 best online community platforms in 2026, compared on real pricingCommunity

The 13 best online community platforms in 2026, compared on real pricing

A community platform is software that lets a business build, brand, and run an online space where customers or members can talk to each other, get help, and connect with the company itself. Discussion boards, Q&A, a knowledge base, events, and member profiles sit under one roof, tied into the tools you already run, like a CRM or support desk. People also call this community software, and the two terms mean the same thing.

Illustration of a community discussion thread with replies, for the post: Community Toolkit: A Practical Selection Guide for B2B SaaSCommunity

Community Toolkit: A Practical Selection Guide for B2B SaaS

You decided to start a community for your company's customers. The big decision is made, and everyone is happy.

Put community activity in your CRM

Bettermode syncs members and what they do in your community to the CRM, so sales and success can see who is engaged before the next call.