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Community
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CommunityInternal Buy-In for Online Communities: How to Get Organizational Support
Are you a community manager looking to create an online community for your customers? While the idea is sound—consolidating community initiatives in a single space where you can connect people, host discussions, and run events—the caveat is convincing your internal team and securing required resources.
CommunityCommunity-Driven Customer Success for B2B SaaS: Strategies That Scale
Customer success drives any good SaaS business strategy. Customer success can lead to increased satisfaction, decreased churn, and increased lifetime value. However, customer success managers have a long way to go before they can reach those milestones.
CommunityAI-Powered Community Management for B2B SaaS: Strategies and Prompts
With powerful AI systems tools like ChatGPT, Claude, and Bard Gemini, mundane, repetitive tasks that once bogged down consumed community managerscan now be automated. Which means you ' time can now be automated. This means can less spend less time creating content and more time engaging with your audience routine content and more time engaging with customers.
CommunityCommunity guidelines: examples, a template, and how to enforce them
Community guidelines examples from seven real brand communities, a full template to copy, and how to enforce the rules with people and AI.
CommunityCommunity Engagement Planning for B2B SaaS: A Practical Guide
Communities happen when people who share the same challenges and goals gather. Great communities emerge when community leaders know how to engage members and ensure ongoing participation.
CommunityCustomer Onboarding for B2B SaaS: A Complete Implementation Guide
Customer onboarding plays a critical role in ensuring customers are successful with your product, especially for SaaS businesses. Not only does high-quality onboarding improve customer experience, but it's also directly linked to retention.
CommunityWelcome Email Examples for Online Communities: Crafting Impactful First Impressions
You're about to launch your online community—you've designed it exactly the way you need, created structure to organize content, and posted seed content. Now you need a memorable welcome email.
CommunityDigital Customer Engagement for B2B SaaS: Building Relationships Across Channels
In today's digital landscape, effective communication is the cornerstone of thriving online communities. Among the various tools at our disposal, Direct Messages stand out as a powerful means of fostering personal connections and facilitating private conversations.
CommunityAudience vs. Community for B2B SaaS: 7 Key Differences That Matter
Many B2B SaaS companies use "audience" and "community" interchangeably—but they represent fundamentally different approaches to customer engagement. Understanding the distinction helps you build the right strategy for your goals.
CommunityHow to build a community forum people actually use
Most advice about community forums is really about software, and software is the easy part. Any decent platform hands you spaces, permissions, and moderation tools in an afternoon. What no platform hands you is members who want to post, and that is what this guide is about.
CommunityCommunity advertising for B2B brands: where to advertise and how to earn the room
Community advertising means reaching people through the communities they already belong to. For a local business that usually means sponsoring a youth team or buying space in a neighborhood newsletter. For a B2B brand it means three things: paying to appear inside the communities your buyers use, showing up in them as a useful member, and building a community of your own that does part of the advertising for you.
Community10 Discourse alternatives in 2026, grouped by why you're leaving
Discourse is the best pure forum software around. It's open source, it has more than a decade of plugins behind it, and for long-form technical discussion it's still hard to beat. Most teams that leave it aren't unhappy with the threads. They leave because of what sits around the threads: the server they have to run, the plan they have to buy, a design that looks like Discourse instead of their product, or a CRM that can't see any of it.
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Put community activity in your CRM
Bettermode syncs members and what they do in your community to the CRM, so sales and success can see who is engaged before the next call.